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APA+C: Rompe el NO en renovaciones

Froggy Jumps

(3)
Played 61 %Accuracy 100 Average time 01:42

About this activity

Juego de rol de asesoría con APA+C

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Colombia

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APA+C: Rompe el NO en renovaciones
 

Froggy Jumps

APA+C: Rompe el NO en renovacionesOnline version

Juego de rol de asesoría con APA+C

by Renovaciones JA Entrenamiento
1

Cuando un cliente dice: “No quiero renovar”, ¿qué debe hacer primero el asesor?

2

¿Cuál es el objetivo principal de la etapa Romper el NO?

3

El cliente dice: “Está muy costoso”. ¿Qué acción corresponde a Preguntar?

4

¿Cuál de estas frases refleja mejor el paso Aceptar?

5

El cliente dice: “No lo he usado”. ¿Cuál es la mejor forma de Asesorar?

6

¿Qué error debe evitar el asesor al romper una objeción?

7

¿Cuál de estas opciones es un cierre correcto (+C)?

8

¿Cuál de estas frases usa lenguaje de valor?

9

Cuando el cliente dice: “Luego reviso”, el asesor debe:

10

¿Por qué es clave escuchar sin interrumpir al cliente?

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