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8 pilares para transformar servicios financieros

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Preguntas verdadero/falso sobre los pilares clave.

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Mexico

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8 pilares para transformar servicios financieros
 

8 pilares para transformar servicios financierosOnline version

Preguntas verdadero/falso sobre los pilares clave.

by Alejandra Desire Rojas Piedra
1

La regulación y el cumplimiento normativo deben integrarse desde el diseño.

2

La analítica de datos y la inteligencia artificial permiten tomar decisiones basadas en datos.

3

La inteligencia artificial no es relevante para estos pilares.

4

La experiencia de usuario no se aborda en ninguno de los pilares.

5

La transformación digital y plataformas omnicanal facilitan la experiencia del cliente.

6

La ciberseguridad y la gestión de riesgos son pilares clave para ganar confianza.

7

El talento y la cultura organizacional no se consideran pilares.

8

La reducción de costos operativos es el único pilar para transformar el sector.

9

La sostenibilidad ambiental no figura entre los ocho pilares.

10

Uno de los pilares es la orientación al cliente para diseñar productos y servicios a medida.

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