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Crossword Puzzle
Crossword Puzzle

ATENCIÓN AL CLIENTE Y TIPOS

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ATENCIÓN AL CLIENTE Y TIPOS
 

Crossword Puzzle

ATENCIÓN AL CLIENTE Y TIPOSOnline version

Es importante ofrecer una buena atención

by Mary Villacis
1

¿Cómo se llama la persona que solicita un bien o servicio a cambio de un pago?

2

¿Qué aspecto puede marcar la diferencia entre una empresa y su competencia?

3

¿Qué tipo de servicio hace que el cliente se sienta valorado?

4

¿Qué es más importante que el precio para no perder clientes?

5

¿Qué acción busca que el cliente vuelva a comprar?

6

Tipo de trato que debe ser educado y respetuoso.

7

Atención que se adapta a cada cliente.

8

Atención que resuelve problemas con rapidez.

9

Cliente que provoca discusiones y quiere tener siempre la razón.

10

Cliente que cree saberlo todo.

11

Cliente que busca errores y es muy exigente.

12

Cliente amigable que habla mucho.

13

Cliente tímido que tiene dificultad para decidir.

14

Cliente que discute y se muestra ofensivo.

15

Cliente que cambia fácilmente de opinión.

16

Cliente que duda de todo y no confía.

17

Actitud que se debe mantener ante un cliente difícil.

18

Acción clave para atender a un cliente polémico.

19

Qué se debe evitar al tratar con un cliente grosero.

6
2
8
15
9
16
7
13
14
3
11
12
19
4
10
5
1
18
17
 
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