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Quiz: Bloqueo por device verification

Froggy Jumps

Played 22

About this activity

Conoce conceptos clave del bloqueo.

Created by

Colombia

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Quiz: Bloqueo por device verification
 

Froggy Jumps

Quiz: Bloqueo por device verificationOnline version

Conoce conceptos clave del bloqueo.

by Edward Aguirre
1

¿Qué es un bloqueo por device verification?

2

¿Cuál es la causa principal del bloqueo por device verification?

3

¿Es el bloqueo por device verification una falla del sistema?

4

¿Qué debemos comunicar al titular cuando ocurre el bloqueo?

5

¿Podemos leer el reporte al titular sí?

6

¿Qué NO podemos realizar en casos de bloqueo por device?

7

¿Qué actitud debemos evitar frente al cliente?

8

¿Qué tipo de respuestas debemos usar ante objeciones?

9

¿Podemos ofrecer tiempos exactos para la solución?

10

¿Qué debemos hacer con todos los casos de bloqueo?

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