Froggy Jumps Hospitalizations, PHDV, Chatter Quiz for Transfers ModuleOnline version This little quiz goes with the Transfers module. QR code built into Transfers Deck by CareCenterEducaplay1 1 We want to transfer an enrolled patient to our PES team who has been discharged from the hospital within how many days: a 15 b 30 c 45 2 If a prospect patient states they have been discharged from the hospital within the last 30 days, we should a transfer to our PES team. b add to notes and proceed as usual for an enrollment visit appointment. c transfer to our Centralized PES/Social Worker line.. 3 Send a Chatter when a an enrolled patient states they are currently in the hospital and we have no record of admission. b a prospect patient states they are currently in the hospital and we have no record of admission. c an enrolled patient is in the hospital and we have record of admission. 4 A Chatter is a is someone who disturbs your peace during phone calls b a real-time, direct message sent securely within Salesforce c what we send to our billing department when someone has been admitted to the hosptial 5 A Post Hospital Discharge Visit is a an appointment for a prospect patient who has been discharged in the last 30 days b a type of appointment to speak with patient and the hospital staff to determine next steps in care c a special type of appt for an enrolled patient who has been discharged in the last 30 days 6 If a patient requests a social worker when you are calling to schedule an Enrollment Visit, a you can schedule on on the phone b you should notate the need and encourage the patient to discuss with the nurse c let the patient know they need to be a member for 30 days before we can assist 7 Social work visit needs may include a transportation, financial assistance and dietary needs b the social worker performing in-home care needs such as cleaning c review of prescriptions and current medication dosage
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