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Crossword Puzzle
Crossword Puzzle

Crucigrama: Evolución de la calidad

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Crucigrama: Evolución de la calidad
 

Crossword Puzzle

Crucigrama: Evolución de la calidadOnline version

Términos clave sobre la evolución de la calidad.

by María del Carmen Cisneros López
1

Conjunto de atributos que satisfacen los requisitos del cliente.

2

Reglas o especificaciones técnicas que deben cumplirse.

3

Proceso de verificación para detectar defectos o desviaciones.

4

Evaluación sistemática para verificar conformidad y mejoras.

5

La etimología de ISO se basa en la palabra griega "isos" (ἰσος), que significa:

6

Criterio fijo mundial que sirve como referencia de calidad.

7

Accion para incrementar la eficacia, eficiencia o resultados.

8

Disciplina que analiza datos para entender variabilidad y desempeño.

9

Consiste en hacer las cosas de manera manual, a esto le llamamos.

10

Con la llegada de la producción en masa y las fábricas, el artesano desaparece y surge la división del trabajo. Aquí nace la figura del Inspector de Calidad.

11

Son las siglas en inglés de la Organización Internacional de Normalización (International Organization for Standardization).

12

Es el procedimiento mediante el cual un organismo independiente y autorizado (tercera parte) garantiza, por escrito, que un producto, proceso o servicio cumple con los requisitos específicos de una norma determinada (como ISO 9001).

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