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Froggy Jumps
Froggy Jumps

Quizz grupos teams

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G. Classroom M. Teams
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Quizz grupos teams

Froggy Jumps

Played 10 %Accuracy 65 Average time 01:57
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About this activity

El quizz es referente a los grupos de teams que utilizamos durante nuestras gestiones, recuerda que lo apruebas con un 80% minimo.

Created by

Formación Servicio al cliente
Formación Servicio al cliente
Colombia

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Quizz grupos teams
 

Froggy Jumps

Quizz grupos teamsOnline version

El quizz es referente a los grupos de teams que utilizamos durante nuestras gestiones, recuerda que lo apruebas con un 80% minimo.

by Formación Servicio al cliente
1

¿En qué grupo se notifican novedades de entregas de los sistemas Anker?

2

¿En qué grupo se reportan casos pendientes de instalación de Transfer Switch de sistemas Anker?

3

¿A que ext se transfiere cuando un cliente solicita tener una ampliación?

4

¿En qué grupo se reportan casos de clientes que desean validar pagos de cheques por referidos o reembolso?

5

¿En qué grupo se reportan los casos de clientes que tienen dudas sobre por qué se cerró su ticket después de completarse la visita de servicio?

6

¿En qué grupo se reportan casos de clientes que tienen tickets de servicio técnico en reported que no se han trabajado después de 4 días hábiles?

7

¿En qué grupo se reporta cuando un cliente se comunica solicitando fecha de instalación y su caso está en ready to install?

8

Un cliente se comunica con dudas en el Diseño, ¿en que grupo lo notificas en teams?

9

Si un cliente se comunica después de las 4:00 pm para entregar uno de los dos códigos para el registro en el portal de LUMA ¿en qué grupo notificas esta situación?

 
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