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Understanding Customer Needs Crossword

Crossword Puzzle

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About this activity

Key terms about customer needs and responses.

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Malaysia

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Understanding Customer Needs Crossword
 

Crossword Puzzle

Understanding Customer Needs CrosswordOnline version

Key terms about customer needs and responses.

by Miss Fadzilah
1

The act of assisting customers or delivering a requested work. The customers expect friendly, prompt, and helpful assistance before, during, and after purchase.

2

Customers want a fair and reasonable price that matches the value of the product or service.

3

Customers expect products or services that are reliable, durable, and perform as promised.

4

Customers need quick and effective responses to inquiries, complaints, or requests.

5

Customers want to feel valued and recognized through courtesy, thanks, or rewards.

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