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Froggy Jumps
Froggy Jumps

Diagnóstico de técnicas gerenciales de servicio

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Diagnóstico de técnicas gerenciales de servicio

Froggy Jumps

Played 36
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About this activity

Evaluación rápida de diagnóstico en servicio

Created by

Sofia Rodriguez
Sofia Rodriguez
El Salvador

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Diagnóstico de técnicas gerenciales de servicio
 

Froggy Jumps

Diagnóstico de técnicas gerenciales de servicioOnline version

Evaluación rápida de diagnóstico en servicio

by Sofia Rodriguez
1

¿Qué busca principalmente un diagnóstico inicial en el servicio?

2

¿Cuál herramienta ayuda a visualizar el flujo de actividades en servicio?

3

¿Qué indicador mide la satisfacción del cliente en el diagnóstico?

4

En diagnóstico, ¿qué se evalúa para mejorar tiempos de entrega?

5

¿Qué técnica ayuda a priorizar mejoras en servicio?

6

¿Cuál es un resultado típico del diagnóstico inicial?

7

¿Qué tipo de datos es fundamental recoger al inicio?

8

¿Qué pregunta guía el diagnóstico de servicio?

9

¿Qué papel tiene el cliente en el diagnóstico inicial?

10

¿Qué resultado orienta más al redesarrollo de procesos?

 
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