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Crossword Puzzle
Crossword Puzzle

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COMERCIO

Crossword Puzzle

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About this activity

ATENCION AL CLIENTE

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Spain

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COMERCIO
 

Crossword Puzzle

COMERCIOOnline version

ATENCION AL CLIENTE

by GCV TECNO INTE
1

INFORMACION NO VERIFICADA QUE CIRCULA ENTRE MIEMBROS DE UNA ORGANIZACION

2

TIPO DE ESCUCHA EN LA QUE SE JUZGA MENTALMENTE LO QUE SE OYE, PERDIENDO LA ATENCION PLENA DEL MENSAJE.

3

CAPACIDAD DE PONERSE EN EL LUGAR DEL OTRO.

4

INTENTO DE ANTICIPAR LO QUE LA OTRA PERSONA VA A DECIR

5

RESULTADOS NEGATIVOS QUE SURGEN DE UNA COMUNICACION INEFECTIVA EN LA EMPRESA

6

IMPULSO QUE SIENTE UNA PERSONA PARA REALIZAR SU TRABAJO Y CONTRIBUIR AL EQUIPO.

7

ORGANIZACION Y ARMONIZACION DE TAREAS Y PERSONAS DENTRO DE UN EQUIPO.

8

EN LA ESCUCHA ACTIVA, PENSAR EN LO SIGUIENTE QUE SE VA A DECIR O EN LOS PROPIOS SENTIMIENTOS Y NO PRESTAR INTERES EN LO QUE DICE EL EMISOR.

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