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Crossword Puzzle

Clientes y Valores

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Crossword Puzzle

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About this activity

Crucigrama sobre atención al cliente

Created by

Miriam Cerdas Gerena
Miriam Cerdas Gerena
Costa Rica

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Clientes y Valores
 

Crossword Puzzle

Clientes y ValoresOnline version

Crucigrama sobre atención al cliente

by Miriam Cerdas Gerena
1

Persona dentro de la organización a la que se atiende internamente

2

Persona ajena a la organización que adquiere, utiliza o consume los productos y servicios finales

3

Cliente dentro del mismo país

4

Cliente que proviene de otro país

5

Cliente asociado a una empresa o grupo empresarial

6

Conjunto de personas o entidades unidas por un fin común

7

Capacidad de comprender y compartir los sentimientos ajenos

8

Disposición favorable ante las situaciones

9

Capacidad de estar listo para ayudar o colaborar

10

Trato cortés y agradable hacia los demás

11

Acción de continuar un proceso o vigilarlos progresos

12

Proceso dinámico y sistemático de intercambio de información, ideas, emociones o pensamientos

8
7
9
3
12
6
1
10
11
2
5
 
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