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Froggy Jumps
Froggy Jumps

Casos de Atención al Cliente

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Casos de Atención al Cliente

Froggy Jumps

(3)
Played 33 %Accuracy 98 Average time 01:40
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About this activity

Reta tu conocimiento sobre servicio al cliente.

Created by

eduardo fernandez
eduardo fernandez
Ecuador

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Casos de Atención al Cliente
 

Froggy Jumps

Casos de Atención al ClienteOnline version

Reta tu conocimiento sobre servicio al cliente.

by eduardo fernandez
1

¿Qué es la atención al cliente?

2

¿Cuál es una habilidad clave en la atención al cliente?

3

¿Qué implica la empatía en el servicio?

4

¿Qué es un tono adecuado al comunicarse?

5

¿Qué hacer ante una queja?

6

¿Qué significa resolver con justicia a un cliente?

7

¿Qué papel tiene la claridad al comunicar?

8

¿Qué es un seguimiento efectivo?

9

¿Qué implica la personalización en el servicio?

10

¿Qué se debe evitar en la atención al cliente?

 
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