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Froggy Jumps
Froggy Jumps

Customer Orientation

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Customer Orientation

Froggy Jumps

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About this activity

McDonalds

Created by

Haladeni Devi Dasi
Haladeni Devi Dasi
Singapore

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Customer Orientation
 

Froggy Jumps

Customer OrientationOnline version

McDonalds

by Haladeni Devi Dasi
1

What did the McDonald staff did after a customer spilled her Drink ?

2

....Customer satisfaction is no longer enoug, today we need to ________ our customer

3

What is the first stage of the service cycle ?

4

What What TLC means ?

5

How should we take order ?

6

... a chance to deliver beyound the customer expectation by ______ their experience

7

Situation is better handel by manager when there is ?

8

When a blind lady came what did the staff did ?

 
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