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Froggy Jumps
Froggy Jumps

Metodologías de Aprendizaje y Servicio

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Metodologías de Aprendizaje y Servicio

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About this activity

Conceptos clave de ejecución y gestión de servicios

Created by

Maria Salazar
Maria Salazar
Ecuador

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Metodologías de Aprendizaje y Servicio
 

Froggy Jumps

Metodologías de Aprendizaje y ServicioOnline version

Conceptos clave de ejecución y gestión de servicios

by Maria Salazar
1

¿Qué metodología se centra en aprender haciendo a través de proyectos de servicio?

2

¿Cuál es el objetivo principal de la gestión de servicios?

3

En la ejecución de servicios, ¿qué implica la estandarización de procesos?

4

¿Qué enfoque promueve la mejora continua en servicios?

5

En el aprendizaje, ¿qué rol tiene el feedback constructivo?

6

¿Qué figura gestiona la relación entre proveedor y usuario de un servicio?

7

La gestión de incidentes en servicios busca:

8

En metodologías ágiles, ¿qué valor es clave para servicios?

9

¿Qué herramienta ayuda a priorizar mejoras en servicios?

10

La capacitación en servicio debe incluir:

 
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