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Producción vs Servicios: Similitudes

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Producción vs Servicios: Similitudes

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About this activity

Comparar sistemas de producción y servicios

Created by

Zamira Himilce Quintero Perales
Zamira Himilce Quintero Perales
Mexico

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Producción vs Servicios: Similitudes
 

Producción vs Servicios: SimilitudesOnline version

Comparar sistemas de producción y servicios

by Zamira Himilce Quintero Perales
1

La calidad no depende de la interacción con el cliente en servicios.

2

Los sistemas de producción y de servicios no comparten principios de mejora continua.

3

En los sistemas de servicios, el inventario de productos físicos siempre es alto.

4

En producción, la participación del cliente en el proceso es tan común como en los servicios.

5

En ambos, el flujo de trabajo puede representarse en procesos y mapas de valor.

6

La variabilidad de la demanda afecta la planificación de capacidad en ambos.

7

La estandarización de procesos no es necesaria en servicios.

8

La calidad busca satisfacer al cliente en producción y en servicios.

9

Ambos pueden recurrir a inventarios para suavizar la operación, aunque los servicios tienden a menor stock de productos tangibles.

10

Ambas tipologías gestionan la capacidad para balancear demanda y recursos.

 
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