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Froggy Jumps
Froggy Jumps

Policía: Servicios y Trámites

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Policía: Servicios y Trámites

Froggy Jumps

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About this activity

Conoce canales y trámites policiales

Created by

Sofía Rodriguez
Sofía Rodriguez
Colombia

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Policía: Servicios y Trámites
 

Froggy Jumps

Policía: Servicios y TrámitesOnline version

Conoce canales y trámites policiales

by Sofía Rodriguez
1

1. ¿Cuál es el objetivo principal de la comunicación asertiva en la Policía Nacional?

2

¿Qué son los canales de atención al ciudadano?

3

¿Para qué están enfocados los canales de atención de la Policía Nacional?

4

¿Qué significa PQR2S?

5

¿Cuál es el correo oficial para recibir PQR2S?

6

¿Cuál es la línea telefónica de Integridad Policial?

7

¿Qué es el “momento de verdad”?

8

¿Cuál de las siguientes es una habilidad requerida para la atención al ciudadano?

9

¿La comunicación no verbal incluye?

10

¿A quiénes se debe brindar atención preferencial?

11

¿Cómo debe ser el lenguaje utilizado con el ciudadano?

12

¿Cuál NO es una etapa del protocolo de atención?

 
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