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Atención al Cliente en Peluquería

Froggy Jumps

Played 7

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Reta a conocer buenas prácticas

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Atención al Cliente en Peluquería
 

Froggy Jumps

Atención al Cliente en PeluqueríaOnline version

Reta a conocer buenas prácticas

by unosoygp
1

¿Qué es la atención al cliente según el material del salón?

2

¿Qué tipo de cliente exige muchos detalles?

3

¿Cuál es una norma básica de la comunicación verbal?

4

¿Qué incluye la comunicación no verbal?

5

¿Qué busca la escucha activa?

6

¿Qué se debe hacer al recibir al cliente en el salón?

7

¿Qué es fidelizar al cliente?

8

¿Qué se recomienda evitar al gestionar una queja?

9

¿Qué aspecto influye en la confianza del cliente en el profesional?

10

¿Qué protocolo se describe para el servicio en el salón?

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