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Froggy Jumps
Froggy Jumps

Info y Servicio al Cliente - Ronda de Formación

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Info y Servicio al Cliente - Ronda de Formación

Froggy Jumps

(1)
Played 33
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About this activity

Juego de formación en Info y Servicio al Cliente

Created by

Marlon Muñoz Hernández
Marlon Muñoz Hernández
Colombia

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Info y Servicio al Cliente - Ronda de Formación
 

Froggy Jumps

Info y Servicio al Cliente - Ronda de FormaciónOnline version

Juego de formación en Info y Servicio al Cliente

by Marlon Muñoz Hernández
1

¿Qué implica la gestión de la información al cliente?

2

¿Qué habilidad es clave en la atención al cliente?

3

¿Qué procedimiento mejora la calidad de la información recibida?

4

¿Qué tipo de dato es más útil para un servicio al cliente?

5

¿Qué acción reduce errores en la información recibida?

6

¿Cuál es un objetivo de la gestión de información al cliente?

7

¿Qué describe mejor un protocolo de servicio al cliente?

8

¿Qué implica la ética de datos en atención al cliente?

9

¿Qué herramienta ayuda a la gestión de información?

10

¿Qué resultado se espera al finalizar el proceso formativo?

 
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