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Froggy Jumps
Froggy Jumps

Protocolo de Atención al Cliente

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Protocolo de Atención al Cliente

Froggy Jumps

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About this activity

Cuestionario sobre protocolo y calidad

Created by

yuberkis r
yuberkis r
Dominican Republic

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Protocolo de Atención al Cliente
 

Froggy Jumps

Protocolo de Atención al ClienteOnline version

Cuestionario sobre protocolo y calidad

by yuberkis r
1

¿Qué es el protocolo de atención al cliente?

2

¿Por qué es importante el protocolo en una empresa turística?

3

¿Cuál es una de las etapas del protocolo de atención?

4

¿Qué etapa sigue a la identificación de necesidades?

5

¿Qué actitud es fundamental en la atención al cliente?

6

¿Cuál principio no corresponde a la atención al cliente?

7

¿Qué aspecto relaciona directamente protocolo y calidad del servicio?

8

¿Qué valor es clave en la atención al cliente?

9

¿Qué etapa podría considerarse como seguimiento?

10

¿Cómo debe estructurarse un ensayo sobre el protocolo?

 
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