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Froggy Jumps
Froggy Jumps

Técnicas de Venta para Atención al Cliente

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Técnicas de Venta para Atención al Cliente

Froggy Jumps

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About this activity

Claves de venta centradas en el cliente.

Created by

Verónica Sánchez Saffont
Verónica Sánchez Saffont
Spain

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Técnicas de Venta para Atención al Cliente
 

Froggy Jumps

Técnicas de Venta para Atención al ClienteOnline version

Claves de venta centradas en el cliente.

by Verónica Sánchez Saffont
1

¿Qué objetivo principal tiene la atención al cliente en ventas?

2

¿Qué es la escucha activa en ventas?

3

¿Qué técnica ayuda a identificar necesidades del cliente?

4

¿Qué implica la empatía en una venta?

5

¿Qué es el upselling?

6

¿Qué papel juega la comunicación no verbal?

7

¿Qué es un ofrecimiento de valor en atención al cliente?

8

¿Qué técnica reduce objeciones de compra?

9

¿Qué implica el cierre consultivo?

10

¿Cómo se mantiene la confianza en la postventa?

 
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