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About this activity

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Created by

Christian Wiehoff
Christian Wiehoff
Spain

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Recepción y Departamentos
 

Recepción y DepartamentosOnline version

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by Christian Wiehoff
1

Cliente viene a recepción porque le falta una toalla de baño grande en la habitación. ¿Avisamos a Pisos?

2

Cliente se queja que le está cayendo agua desde el techo en el baño. ¿Avisamos a Seguridad?

3

2 clientes se están peleando en la piscina. Un trabajador llama a recepción para informar. ¿Avisamos a Relaciones Públicas y/o Seguridad?

4

Se ha caído un vaso de cristal frente a recepción... ¿Pisos?

5

¿Servicio técnico debe chequear ciertas zonas y/o máquinas en el establecimiento por seguridad?

6

¿Recepción debe limpiar los vasos de Restaurante?

7

¿Relaciones públicas debe comunicarse con los clientes sin ellos haber hablado antes?

8

¿El cliente pasa por recepción el primer día de su estancia?

9

¿Pisos se encarga de pintar las paredes de las habitaciones?

10

¿El cliente se despide en Recepción su último día?

 
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