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Crossword Puzzle
Crossword Puzzle

Crucigrama de Normas de Calidad

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Crucigrama de Normas de Calidad
 

Crossword Puzzle

Crucigrama de Normas de CalidadOnline version

Conceptos clave sobre gestión de calidad

by Loren Natalia Tinjaca Rodriguez
1

Norma internacional para sistemas de gestión de la calidad.

2

Regla o pauta que establece requisitos mínimos.

3

Conjunto de criterios aceptados para medir productos o procesos.

4

Reducen fallas mediante procedimientos organizados.

5

Proceso de supervisión para asegurar el cumplimiento de requisitos.

6

Los empleados comprenden el impacto de su trabajo en la calidad del servicio final.

7

El enfoque en el servicio o en el cliente es un principio de calidad que consiste en orientar todas las actividades de la empresa hacia la satisfacción de las necesidades y expectativas del cliente.

8

Proceso de incrementar la eficiencia, eficacia o calidad.

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1

Norma internacional para sistemas de gestion de calidad.

2

Reconocimiento formal de cumplimiento de requisitos de calidad.

3

Capacidad de un servicio para entregar resultados consistentes.

4

Grado en que se cumplen las expectativas del cliente.

5

Proceso de unificacion de criterios para uniformidad.

6

Revision independiente para verificar cumplimiento de normas.

7

Conjunto de reglas y normas que regulan una actividad.

8

Proceso continuo para elevar la eficiencia y la calidad.

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