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Crossword Puzzle
Crossword Puzzle

Valores Clave del Servicio al Cliente

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Valores Clave del Servicio al Cliente

Crossword Puzzle

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About this activity

Valores y hábitos para un servicio excepcional.

Created by

NATHAN ALBERTO ARROYO CRUZ
NATHAN ALBERTO ARROYO CRUZ
Mexico

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Valores Clave del Servicio al Cliente
 

Crossword Puzzle

Valores Clave del Servicio al ClienteOnline version

Valores y hábitos para un servicio excepcional.

by NATHAN ALBERTO ARROYO CRUZ
1

La voluntad interna de ser útil y ayudar a los demás.

2

Entrega e intensidad en la tarea.

3

Ejecutar el servicio de manera ordenada y consistente.

4

Enfocarse en ayudar al cliente a alcanzar sus objetivos.

5

Transmitir confianza y proactividad. Otros atributos clave

6

Usar un vocabulario accesible.

7

Cumplir con tiempos y expectativas.

8

Es actuar con verdad y rectitud, respetar y proteger la información privada.

9

Tratar al cliente como persona, no como un número.

10

Eficiencia en la entrega del servicio.

11

Mostrar comprensión y cercanía.

12

Cumplir con los compromisos y estándares de calidad.

13

Dominar el servicio o producto ofrecido.

14

Energía y entusiasmo para servir.

15

Generar confianza en el cliente.

15
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