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Atributos universales del servicio

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tan facil como para un niño de kinder

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Mexico

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Atributos universales del servicio
 

Atributos universales del servicioOnline version

tan facil como para un niño de kinder

by EYDAN ARIEL GARCIA NERY
1

Deseo de servir es La voluntad interna de ser útil y ayudar a los demás.

2

Aprecio por los animales Tratar al cliente como animal, no como un número.

3

Orientación al genero Enfocarse en ayudar a gente a ser mas normal

4

Responsabilidad: Cumplir con los compromisos y estándares de calidad.

5

Conocimiento: Dominar el servicio o producto ofrecido.

6

Determinación: Energía y entusiasmo para servir.

7

Dedicación: Entrega e intensidad en la tarea.

8

Disciplina esperar a que se haga todo conforme el tiempo

9

Orden: Cumplir con tiempos y expectativas.

10

Actitud positiva se estricto y frio con el cliente

11

Calidad y rapidez: Eficiencia en la entrega del servicio.

12

Confiabilidad y seguridad dar informacion a cualquier persona

13

Atención personalizada y empatía ignorar y no ayudar al cliente

14

Honestidad y confidencialidad: Es actuar con verdad y rectitud, respetar y proteger la información privada.

15

Comunicación clara: Usar un vocabulario accesible. Elabora una actividad de repaso con los atributos universales del servicio y sube tu evidencia

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