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Froggy Jumps
Froggy Jumps

Quiz: Atributos del Servicio

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Quiz: Atributos del Servicio

Froggy Jumps

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Atributos universales del servicio.

Created by

DAVID ITAI GONZALEZ CASALES
DAVID ITAI GONZALEZ CASALES
Mexico
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Quiz: Atributos del Servicio
 

Froggy Jumps

Quiz: Atributos del ServicioOnline version

Atributos universales del servicio.

by DAVID ITAI GONZALEZ CASALES
1

¿Qué atributo describe la voluntad interna de ser útil y ayudar a los demás?

2

¿Qué atributo se refiere a tratar al cliente como persona, no como un número?

3

¿Qué atributo se centra en ayudar al cliente a alcanzar sus objetivos?

4

¿Qué atributo implica cumplir compromisos y estándares de calidad?

5

¿Qué atributo se refiere a dominar el servicio o producto ofrecido?

6

¿Qué atributo describe energía y entusiasmo para servir?

7

¿Qué atributo denota entrega e intensidad en la tarea?

8

¿Qué atributo implica ejecutar el servicio de manera ordenada y constante?

9

¿Qué atributo se enfoca en cumplir con tiempos y expectativas?

10

¿Qué atributo transmite confianza y proactividad?

11

que atributo busca la eficiencia en la entrega del servicio?

12

es el atributo que se enfoca en generar confianza con el cliente

13

se aplica cuando quieres mostrar comprension y cercania

14

Es actuar con verdad y rectitud, respetar y proteger la información privada.

15

Usar un vocabulario accesible.

 
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