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Repaso de Atributos Universales

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Responde Sí y No con respecto a las oraciones

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Repaso de Atributos Universales
 

Repaso de Atributos UniversalesOnline version

Responde Sí y No con respecto a las oraciones

by FATIMA FERNANDEZ GARATE
1

El "Deseo de servir" se refiere a la falta de interés en ayudar a los demás.

2

2. El "Aprecio por el ser humano" implica tratar al cliente como una persona valiosa.

3

La "Orientación al logro" se enfoca en ayudar al cliente a alcanzar sus objetivos.

4

La "Responsabilidad" implica cumplir solo con algunos compromisos.

5

El "Conocimiento" es importante para dominar el servicio o producto ofrecido.

6

La "Determinación" se refiere a la energía y entusiasmo para servir.

7

La "Dedicación" implica falta de entrega e intensidad en la tarea.

8

La "Disciplina" se refiere a ejecutar el servicio de manera ordenada y consistente.

9

El "Orden" implica no cumplir con tiempos y expectativas.

10

La "Actitud positiva" transmite confianza y proactividad.

11

La "Calidad y rapidez" se refiere a la ineficiencia en la entrega del servicio.

12

La "Confiabilidad y seguridad" generan confianza en el cliente.

13

La "Atención personalizada y empatía" implica mostrar comprensión y cercanía.

14

La "Honestidad y confidencialidad" implican actuar con verdad y rectitud, y respetar la información privada.

15

La "Comunicación clara" se refiere a usar un vocabulario complejo у técnico.

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