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Crossword Puzzle
Crossword Puzzle

Atributos universales del servicio

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If you wish, you can download a demo game here and test its integration:

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Atributos universales del servicio
 

Crossword Puzzle

Atributos universales del servicioOnline version

Repaso de cualidades clave para atender clientes

by AXEL ALEJANDRO BALTIERRA ESPINOZA
1

La voluntad interna de ser útil y ayudar a los demás.

2

Enfocarse en ayudar al cliente a alcanzar sus objetivos.

3

Cumplir con los compromisos y estándares de calidad.

4

Dominar el servicio o producto ofrecido.

5

Energía y entusiasmo para servir.

6

Entrega e intensidad en la tarea.

7

Ejecutar el servicio de manera ordenada y consistente.

8

Cumplir con tiempos y expectativas.

9

Transmitir confianza y proactividad. Otros atributos clave

10

Eficiencia en la entrega del servicio.

11

Generar confianza en el cliente

12

Mostrar comprensión y cercanía

13

Es actuar con verdad y rectitud, respetar y proteger la información privada

14

Usar un vocabulario accesible

2
12
13
4
14
11
1
5
9
7
8
10
6
3
 
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