New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Yes or No
Yes or No

Atención al Cliente: Verdadero o Falso

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Atención al Cliente: Verdadero o Falso

Yes or No

Played 4
Create copy

About this activity

Descubre principios clave.

Created by

IKER YAHEL CARDENAS GARCIA
IKER YAHEL CARDENAS GARCIA
Mexico

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Atención al Cliente: Verdadero o Falso
 

Atención al Cliente: Verdadero o FalsoOnline version

Descubre principios clave.

by IKER YAHEL CARDENAS GARCIA
1

La apariencia personal no influye en la imagen del servicio.

2

Iniciativa significa esperar a que el cliente pida ayuda antes de actuar.

3

El trabajo en equipo no mejora el servicio ni la experiencia del cliente.

4

El manejo de tus emociones significa controlar tus reacciones y mantener la calma en situaciones difíciles.

5

La comunicación efectiva y respetuosa implica hablar con amabilidad y escuchar atentamente al cliente.

6

La paciencia y tolerancia implica escuchar sin desesperarse y respetar el tiempo del cliente.

7

La autenticidad no es relevante; lo importante es cerrar la venta.

8

La honestidad consiste en decir siempre la verdad y no prometer lo que no se puede cumplir.

9

El conocimiento y la precisión requieren conocer bien el producto o servicio para resolver dudas con seguridad.

10

El objetivo principal es vender rápido sin prestar atención a las necesidades del cliente.

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.