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UF0520: Comunicación en relaciones profesionales

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UF0520: Comunicación en relaciones profesionales

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About this activity

Desafía tu comprensión de la comunicación profesional.

Created by

Usi
Usi
Spain

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UF0520: Comunicación en relaciones profesionales
 

UF0520: Comunicación en relaciones profesionalesOnline version

Desafía tu comprensión de la comunicación profesional.

by Usi
1

La barrera verbal es la única barrera que puede obstaculizar la comunicación.

2

La comunicación externa transmite mensajes hacia clientes, proveedores y administraciones.

3

El código de la comunicación se refiere únicamente al lenguaje escrito.

4

La comunicación interna puede ser formal o informal.

5

La comunicación no tiene fases; se emite y ya está.

6

El feedback es la retroalimentación que permite saber si el receptor ha entendido el mensaje.

7

La entonación no afecta al significado del mensaje.

8

La comunicación es un proceso que incluye emisor, mensaje, receptor, código, canal y contexto.

9

La escucha activa implica prestar atención, mirar a la persona y hacer preguntas para aclarar.

10

La comunicación externa no debe estar integrada con la interna.

 
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