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Crossword Puzzle
Crossword Puzzle

Crucigrama de conceptos de calidad

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Crucigrama de conceptos de calidad

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About this activity

Descubre términos clave relacionados con características y satisfacción.

Created by

Esmeralda Hurtadito
Esmeralda Hurtadito
Colombia

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Crucigrama de conceptos de calidad
 

Crossword Puzzle

Crucigrama de conceptos de calidadOnline version

Descubre términos clave relacionados con características y satisfacción.

by Esmeralda Hurtadito
1

Característica inherente de un objeto relacionada con un requisito.

2

Característica de una persona que tiene un impacto sobre un objeto bajo consideración.

3

Capacidad para aplicar conocimientos y habilidades con el fin de lograr resultados previstos.

4

Característica que puede influir sobre los resultados de la medición.

5

Conjunto de características funcionales y físicas interrelacionadas de un producto o servicio definidas en la información sobre configuración de un producto.

6

Desacuerdo que surge de una reclamación presentada a un proveedor de PRC.

7

Interacción de la organización con el cliente a lo largo del ciclo de vida de un producto o un servicio.

8

Percepción del cliente sobre el grado en que se han cumplido las expectativas de tos clientes.

9

Opciones,comentarios y muestras de interés por un producto, un servicio o un proceso de tratamiento de quejas

10

Determinación del estado de un sistema ,un proceso , un producto o un servicio

11

Determinación de la convivencia,adecuación o eficiencia para lograr objetivos establecidos

12

Actividad para incontrar uno o más características y sus valores característicos

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12
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