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Froggy Jumps
Froggy Jumps

Quiz UAIE: Gestión de Servicios y CRM

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Quiz UAIE: Gestión de Servicios y CRM

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Evalúa conceptos clave de la presentación sobre UAIE y CRM.

Created by

Lorena Garcia gil
Lorena Garcia gil
Colombia

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Quiz UAIE: Gestión de Servicios y CRM
 

Froggy Jumps

Quiz UAIE: Gestión de Servicios y CRMOnline version

Evalúa conceptos clave de la presentación sobre UAIE y CRM.

by Lorena Garcia gil
1

¿Qué significa CRM en el contexto de la presentación UAIE?

2

¿Qué rol se encarga de registrar las solicitudes en la herramienta CRM?

3

¿Qué equipo es responsable de direccionar las solicitudes empresariales?

4

¿Qué acción automática genera la CRM según la presentación?

5

¿Qué proceso se describe para gestionar las solicitudes CRM?

6

¿Quién valida la respuesta con el empresario según el proceso de la UAIE?

7

¿Qué tipo de solicitudes crea el rol de Gestor Empresarial y Gestor Integrado Empresarial ?

8

¿Qué herramienta se menciona para el registro de las atenciones y solicitudes del empresario?

9

¿Qué se verifica en SGVA según el proceso de la UAIE?

10

¿Qué muestra el diagrama de procesos en la presentación?

 
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