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Froggy Jumps
Froggy Jumps

Quiz de Soporte a Distancia

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Quiz de Soporte a Distancia

Froggy Jumps

Played 6
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About this activity

Conceptos, elementos y ventajas del soporte remoto.

Created by

Francisco Cruz Trujillo
Francisco Cruz Trujillo
Mexico

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Quiz de Soporte a Distancia
 

Froggy Jumps

Quiz de Soporte a DistanciaOnline version

Conceptos, elementos y ventajas del soporte remoto.

by Francisco Cruz Trujillo
1

¿Qué es el soporte a distancia?

2

¿Cuál es un elemento clave del soporte a distancia?

3

Ventaja principal del soporte remoto sobre el presencial

4

¿Qué recurso facilita la guía al usuario final?

5

¿Qué permite la escritura colaborativa durante el soporte?

6

Una desventaja posible del soporte a distancia es:

7

Qué tipo de herramientas se usan comúnmente en soporte remoto?

8

¿Qué nivel de seguridad es clave en soporte remoto?

9

Una ventaja adicional del soporte a distancia es:

10

¿Qué se facilita gracias a la grabación de sesiones?

 
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