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Froggy Jumps
Froggy Jumps

Quiz: Soporte Técnico a Distancia

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Quiz: Soporte Técnico a Distancia

Froggy Jumps

Played 40
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About this activity

Preguntas clave sobre soporte remoto.

Created by

María Guadalupe Velasco Trujillo
María Guadalupe Velasco Trujillo
Mexico

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Quiz: Soporte Técnico a Distancia
 

Froggy Jumps

Quiz: Soporte Técnico a DistanciaOnline version

Preguntas clave sobre soporte remoto.

by María Guadalupe Velasco Trujillo
1

¿Qué distingue al soporte técnico a distancia del tradicional?

2

¿Qué garantiza el soporte remoto cuando hay Internet?

3

¿Qué beneficio facilita el soporte remoto para la empresa?

4

¿Qué tipo de herramientas son prioritarias para el soporte remoto?

5

¿Qué debe incluir la bitácora de soporte a distancia?

6

¿Qué se registra en la bitácora de soporte?

7

¿Qué ventaja tiene el tiempo de resolución en remoto?

8

¿Qué tipo de mantenimiento facilita el soporte remoto?

9

¿Qué permiten las herramientas de último generación?

10

¿Qué habilidades debe poseer el técnico de soporte a distancia?

 
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