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Froggy Jumps
Froggy Jumps

Soporte Técnico a Distancia

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Soporte Técnico a Distancia

Froggy Jumps

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About this activity

Prueba tus conocimientos remotos

Created by

Erick jael Santiago cruz
Erick jael Santiago cruz
Mexico

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Soporte Técnico a Distancia
 

Froggy Jumps

Soporte Técnico a DistanciaOnline version

Prueba tus conocimientos remotos

by Erick jael Santiago cruz
1

¿Qué elemento es esencial para iniciar un soporte remoto?

2

¿Qué herramienta facilita el control remoto de un equipo?

3

¿Qué debe incluir un ticket de soporte eficaz?

4

¿Cuál es un aspecto clave de la seguridad en soporte remoto?

5

¿Qué proceso describe la secuencia de solución de incidentes?

6

¿Qué debe registrarse al final de una sesión remota?

7

¿Qué opción mejora la eficiencia en soporte a distancia?

8

¿Qué característica es fundamental en la comunicación con el usuario?

9

¿Qué dispositivo o servicio facilita la transferencia de archivos de soporte?

10

¿Qué controla la compatibilidad entre herramientas remotas y sistemas?

 
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