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Froggy Jumps
Froggy Jumps

Quiz sobre Soporte Técnico a Distancia

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Quiz sobre Soporte Técnico a Distancia

Froggy Jumps

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About this activity

Conoce conceptos y ventajas

Created by

dalia gallegos chavez
dalia gallegos chavez
Mexico

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Quiz sobre Soporte Técnico a Distancia
 

Froggy Jumps

Quiz sobre Soporte Técnico a DistanciaOnline version

Conoce conceptos y ventajas

by dalia gallegos chavez
1

¿Qué es el soporte técnico a distancia?

2

¿Qué elemento principal usa el soporte a distancia?

3

¿Cuál es una ventaja clave?

4

¿Qué rol cumple el usuario durante el proceso?

5

¿Qué permite la conexión remota?

6

¿Qué tecnología facilita el soporte a distancia?

7

Ventaja operativa del soporte remoto

8

Desventaja potencial del soporte a distancia

9

Qué se debe registrar tras la intervención

10

Qué tipo de incidencias se gestiona principalmente a distancia

 
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