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Froggy Jumps
Froggy Jumps

Soporte técnico a distancia: elementos y ventajas

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Soporte técnico a distancia: elementos y ventajas

Froggy Jumps

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About this activity

Fundamentos del soporte remoto.

Created by

Jesus Castellanos Gómez
Jesus Castellanos Gómez
Mexico

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Soporte técnico a distancia: elementos y ventajas
 

Froggy Jumps

Soporte técnico a distancia: elementos y ventajasOnline version

Fundamentos del soporte remoto.

by Jesus Castellanos Gómez
1

¿Qué es el soporte técnico a distancia?

2

¿Cuál es un elemento clave del soporte remoto?

3

¿Cuál es la principal ventaja del soporte a distancia?

4

¿Qué herramienta es común en soporte remoto?

5

¿Qué permite la herramienta de control remoto?

6

¿Qué componente humano interviene en el soporte a distancia?

7

¿Qué riesgo se asocia con el soporte a distancia?

8

¿Qué canal es fundamental en el soporte remoto?

9

¿Qué implica el acceso remoto seguro?

10

Ejemplo de ventaja para el usuario?

 
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