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Soporte técnico a distancia

Froggy Jumps

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About this activity

Quiz sobre conceptos y ventajas

Created by

Mexico

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Soporte técnico a distancia
 

Froggy Jumps

Soporte técnico a distanciaOnline version

Quiz sobre conceptos y ventajas

by Zuriel julian López Mendoza
1

¿Qué es el soporte técnico a distancia?

2

¿Cuál es un elemento clave del soporte remoto?

3

Una gran ventaja del soporte a distancia es:

4

Una desventaja típica es:

5

¿Qué garantiza la seguridad en el soporte remoto?

6

Tipo de interacción usado en soporte remoto:

7

Requisitos básicos para gestionar soporte remoto:

8

Proceso típico del diagnóstico remoto incluye:

9

Qué rol facilita el soporte remoto?

10

Ejemplos de herramientas de soporte remoto son:

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