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Froggy Jumps
Froggy Jumps

Quiz: Soporte Técnico a Distancia

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Quiz: Soporte Técnico a Distancia

Froggy Jumps

Played 4
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About this activity

Conoce conceptos, elementos y ventajas del soporte remoto.

Created by

Alejandra Martinez
Alejandra Martinez
Mexico

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Quiz: Soporte Técnico a Distancia
 

Froggy Jumps

Quiz: Soporte Técnico a DistanciaOnline version

Conoce conceptos, elementos y ventajas del soporte remoto.

by Alejandra Martinez
1

¿Qué es el Soporte Técnico a Distancia?

2

Ventaja clave del remoto frente al tradicional?

3

Cuál es un elemento esencial del soporte a distancia?

4

Qué destrezas debe tener el técnico de campo?

5

Qué ofrece la bitácora de soporte a distancia?

6

Qué acciones se pueden realizar con soporte remoto?

7

Qué tipo de ventajas facilita el soporte remoto?

8

Qué se logra con herramientas de acceso remoto?

9

Qué indica la metodología en el soporte remoto?

10

Así se mejora la calidad del servicio mediante remoto?

 
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