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Desafío No. Sistemas de calidad para IQ

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Desafío No. Sistemas de calidad para IQ

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Quiz No. 1 de conceptos de la norma ISO 9001: 2015

Created by

Nathalia Ramirez Bocanegra
Nathalia Ramirez Bocanegra
Colombia
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Desafío No. Sistemas de calidad para IQ

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Desafío No. Sistemas de calidad para IQ
 

Desafío No. Sistemas de calidad para IQOnline version

Quiz No. 1 de conceptos de la norma ISO 9001: 2015

by Nathalia Ramirez Bocanegra
1

Un servicio es una salida de una organización con al menos una actividad, necesariamente llevada a cabo entre la organización y el cliente.

2

Las partes interesadas son todas la(s) persona(s)/organización(nes) que que solo se ven afectadas por las actividades de la organización.

3

Un producto es una salida de una organización con al menos una actividad, necesariamente llevada a cabo entre la organización y el cliente

4

La organización solo tiene en cuenta los requisitos del cliente para el desarrollo de sus actividades.

5

Una actividad es un conjunto de procesos mutuamente relacionados o que interactúan que utilizan entradas para proporcionar un resultado previsto.

 
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