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Soporte Técnico a Distancia

Froggy Jumps

Played 2

About this activity

Quiz sobre soporte remoto

Created by

Mexico

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Soporte Técnico a Distancia
 

Froggy Jumps

Soporte Técnico a DistanciaOnline version

Quiz sobre soporte remoto

by Sergio Eduardo Vásquez Santiago
1

Qué es el Soporte Técnico a Distancia?

2

¿Cuál es la novedad respecto al soporte tradicional?

3

Qué permite hacer el soporte técnico a distancia desde lugares distintos?

4

Menciona una acción que se puede realizar gracias al soporte técnico remoto.

5

Qué elemento es prioritario cuando se realiza soporte a distancia?

6

Qué ventajas se mencionan del Soporte Técnico Remoto?

7

¿Qué es el soporte técnico a distancia?

8

¿Cuál es una ventaja clave del soporte remoto?

9

¿Qué permite la herramientas de acceso remoto?

10

¿Qué tipo de acciones se citan como ejemplos?

11

¿Qué debe incluir una bitácora de soporte?

12

¿Qué habilidades debe poseer un técnico de campo?

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