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Servicios al Cliente y Consumidor en Colombia

Crossword Puzzle

Played 1

About this activity

Conoce términos clave sobre posventa y derechos del consumidor.

Created by

Colombia

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Servicios al Cliente y Consumidor en Colombia
 

Crossword Puzzle

Servicios al Cliente y Consumidor en ColombiaOnline version

Conoce términos clave sobre posventa y derechos del consumidor.

by Maria Pila
1

Protección legal que obliga al vendedor a reparar, reemplazar o reembolsar.

2

Solicitud formal de solución ante un fallo o incumplimiento.

3

Atención y servicios ofrecidos tras la compra para resolver problemas.

4

Persona que adquiere bienes o servicios y tiene derechos.

5

Documento que registra la compra y sirve para garantías.

6

Solicitud de reintegro de dinero por fallo o incumplimiento.

7

Usuario de un servicio que solicita atención.

8

Norma jurídica que regula derechos y obligaciones.

3
6
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1
2
5
4
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