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Froggy Jumps
Froggy Jumps

Cliente al Centro de la Estrategia

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Cliente al Centro de la Estrategia

Froggy Jumps

Played 26
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About this activity

Eje cliente en la estrategia

Created by

jackie guzman
jackie guzman
Bolivia

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Cliente al Centro de la Estrategia
 

Froggy Jumps

Cliente al Centro de la EstrategiaOnline version

Eje cliente en la estrategia

by jackie guzman
1

¿Qué implica colocar al cliente en el centro de la estrategia empresarial?

2

¿Cuál es el objetivo del enfoque centrado en el cliente?

3

¿Cómo evoluciona el enfoque empresarial tradicional a uno centrado en el cliente?

4

¿Cuáles son los principios del enfoque centrado en el cliente?

5

¿Qué elemento se considera clave para implementar este enfoque?

6

¿Qué beneficio aporta poner al cliente en el centro para la empresa?

7

¿Qué significa ZMOT en este contexto?

8

¿Qué indicador refleja una empresa centrada en el cliente?

9

¿Qué error es común al no centrarse en el cliente?

10

¿Qué conclusión resume la idea central de la unidad?

 
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