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Evaluation - les conflits - BTS MCO

Froggy Jumps

Played 17

About this activity

Les conflits au travail

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France

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Evaluation - les conflits - BTS MCO
 

Froggy Jumps

Evaluation - les conflits - BTS MCOOnline version

Les conflits au travail

by Boudot
1

Quel conflit survient dans une lutte d'autorité ?

2

Quelle situation caractérise le conflit identitaire ?

3

Quelle proposition correspond à un conflit de valeur ?

4

Dans la prévention managériale que préconise-t-on de clarifier dès le départ ?

5

A qui s'appliquent les règles de fonctionnement ?

6

Quelles sont les 4 principes de la CNV ?

7

Qu'est ce que la culture du dialogue permet de développer ?

8

Que peut on organiser pour renforcer une cohésion d'équipe ?

9

Complétez cette phrase : La base de l'écoute active est d'avoir une oreille __________ . Laissez chaque partie __________ sans les interrompre.

10

Eviter le conflit peut être une bonne option si

11

Qu'est ce qui fonctionne quand les désaccords ne sont pas insurmontables ?

12

Quel est l'intrus ?

13

Quel philosophe a dit : "Mieux vaut prévenir que guérir" ?

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