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Crossword Puzzle
Crossword Puzzle

Soporte Técnico a Distancia: Vocabulario Clave

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Soporte Técnico a Distancia: Vocabulario Clave
 

Crossword Puzzle

Soporte Técnico a Distancia: Vocabulario ClaveOnline version

Términos esenciales para ayuda remota

by GISELLE RUBI SOLANO DUARTE
1

Programa que permite acceder de manera remota a otro dispositivo.

2

Proceso de diagnóstico y reparación de problemas a través de la red.

3

Tecnología que permite la comunicación por voz a través de Internet.

4

Conexión a la red que se usa comúnmente para soporte remoto.

5

Sistema de control remoto utilizado para asistir a usuarios.

6

Conjunto de pasos para resolver un problema técnico a distancia.

7

Proveedor de Internet que ofrece conexión para soporte remoto.

8

Herramienta que permite compartir la pantalla de un dispositivo

9

Dispositivo utilizado para resolver problemas técnicos, como un ordenador.

10

Protocolo de comunicación que permite la asistencia técnica.

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