Troubleshooting Basics Quiz

Froggy Jumps

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Tech troubleshooting essentials

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caylefern orquina

Philippines

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Troubleshooting Basics Quiz


Froggy Jumps Troubleshooting Basics QuizOnline version Tech troubleshooting essentials by caylefern orquina 1 What is the main purpose of troubleshooting a computer system? a Identify, analyze, and fix problems so it works properly again b To install new software every time c To replace hardware regardless of issue 2 What should you do first when a problem is reported? a Gather information about when and how it happened b Replace components immediately c Run all possible fixes at once 3 Which item is a Field Replaceable Unit (FRU) to check first? a RAM, hard drive, or power supply b Motherboard heat sink c CPU cooler fan only 4 What is the purpose of preventive maintenance? a To invalidate warranties b Prevent failures by performing maintenance regularly c To complicate repairs 5 What should you use as your primary tool when solving problems over the phone? a Replacing parts without testing b Common sense c Relying on guesswork 6 Which factor can cause a computer to fail due to static damage? a Wireless interference b Overclocking only in software c ESD (electrostatic discharge) 7 What is the best approach after gathering information about a problem? a Create a hypothesis about how the problem occurred b Immediately replace the motherboard c Reformat the entire drive without diagnosis 8 Which component handles data and instruction processing in a computer? a BIOS chip b CPU (Central Processing Unit) c GPU (Graphics Processor) 9 What should you do if a problem occurs during use but you’re unsure of the cause? a Ask the user to demonstrate or explain the issue b Immediately upgrade all software c Power-cycle the entire system repeatedly 10 What is a key difference between preventive and breakdown maintenance? a Both are done only after failures b Preventive is before a problem; breakdown is after c Preventive is for hardware; breakdown for software

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Troubleshooting Basics Quiz

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Troubleshooting Basics QuizOnline version

by caylefern orquina

What is the main purpose of troubleshooting a computer system?

What should you do first when a problem is reported?

Which item is a Field Replaceable Unit (FRU) to check first?

What is the purpose of preventive maintenance?

What should you use as your primary tool when solving problems over the phone?

Which factor can cause a computer to fail due to static damage?

What is the best approach after gathering information about a problem?

Which component handles data and instruction processing in a computer?

What should you do if a problem occurs during use but you’re unsure of the cause?

What is a key difference between preventive and breakdown maintenance?