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Froggy Jumps
Froggy Jumps

CLIENTE FANTASMA 3 Y VERIFICACIÓN Q4

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CLIENTE FANTASMA 3 Y VERIFICACIÓN Q4
 

Froggy Jumps

CLIENTE FANTASMA 3 Y VERIFICACIÓN Q4Online version

CLIENTE FANTASMA 3 Y VERIFICACIÓN Q4

by Gabriela Pazmiño
1

¿Desde qué sección debe ingresar el cliente para acceder al seguimiento de reclamos?

2

¿Qué botón debe seleccionar el cliente para revisar sus reclamos?

3

¿Cuáles son los estados en los que se pueden visualizar los reclamos en la BM?

4

¿De qué tiempo atras se pueden verificar las transferencias en BM?

5

¿Cuál es el monto mínimo requerido para realizar un depósito en CNB en tema de reactivación de cuentas ?

6

¿Bajo que procesos se puede realizar una reactivación de cuenta ?

7

¿Cual es la primera recomendación que le damos a un cliente para validar sus transferencias ?

8

¿Cual es monto mínimo y maximo para reactivar una cuenta ?

9

¿Cuál es el monto máximo para realizar diferidos de consumos nacionales e internacionales con tarjeta de crédito?

10

¿Qué es la experiencia del cliente?

11

¿Cuáles son los canales para realizar el diferido de consumo nacionales e internaciones con tarjeta de crédito?

 
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