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Video Quiz
Video Quiz

Customer Service Expressions at the Restaurant

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Customer Service Expressions at the Restaurant

Video Quiz

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About this activity

Watch the video and answer the questions about the expressions used.

Created by

Lizeth Rendón Méndez
Lizeth Rendón Méndez
Colombia

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Customer Service Expressions at the Restaurant
 

Customer Service Expressions at the RestaurantOnline version

Watch the video and answer the questions about the expressions used.

by Lizeth Rendón Méndez
QR
1

The waiter says: "Welcome to our restaurant." What is the purpose of this expression?

2

The waiter says: "Would you like to see the menu?" What is the waiter doing?

3

The waiter says: "I recommend the grilled chicken." What is this expression used for?

4

The waiter asks: "Still water or sparkling water?" What skill is the waiter using?

5

The waiter says: "One tomato soup, one grilled chicken with rice, and still water. Is that correct?" Why does the waiter do this?

6

The waiter says: "Please wait a few minutes. I will bring your order." What is the purpose of this expression?

7

The waiter says: "Let me know if you need anything." What does this expression communicate?

8

The waiter asks: "Would you like some dessert?" What customer service function does this have?

9

The waiter says: "Have a nice evening." What is the function of this expression?

10

Which of the following best describes the waiter's customer service throughout the video?

 
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