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About this activity

Rellena con las palabras "customer" (cliente), "item" (artículo), "receipt" (recibo), "check" (comprobar), "issue" (problema), "help" (ayudar), "refund" (reembolso), "return" (devolución)

Created by

Sergio
Sergio
Spain

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Rellena con las palabras "customer" (cliente), "item" (artículo), "receipt" (recibo), "check" (comprobar), "issue" (problema), "help" (ayudar), "refund" (reembolso), "return" (devolución)

by Sergio
1

At the front desk , a worried explains his problem . ( En el mostrador , un cliente preocupado explica su problema ) .
" I have an . My vacuum cleaner is damaged " . ( Tengo un problema . La aspiradora está estropeada . )
The agent nods . ( La agente asiente . )
" I ? m really for what happened with the vacuum cleaner . I completely your . ( Lamento mucho lo sucedido con la aspiradora . Entiendo totalmente su frustración . )
" I have the " . ( Tengo el recibo ) .
" Let me that for you " . ( Deje que lo compruebe . )
The is still within the period . ( El artículo aún está dentro del plazo de devolución ) .
" We can offer you a full . " ( Podemos ofrecerle un reembolso completo . )
" That would be perfect , thank you . " ( Perfecto , gracias . )
" Done . You should be able to see the refund in your bank account tomorrow at the latest . " ( Hecho , debería ver el reembolso en su cuenta bancaria mañana , como muy tarde . )
" Thank you . " ( Gracias . )
" Happy to . Have a nice day ! " ( Un placer ayudarle . ¡ Buen día ! )

 
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