New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Froggy Jumps
Froggy Jumps

Servicio al Cliente

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Servicio al Cliente

Froggy Jumps

Played 19
Create copy

About this activity

Solución de problemas en tienda

Created by

Maria Segura Morales
Maria Segura Morales
Costa Rica

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Servicio al Cliente
 

Froggy Jumps

Servicio al ClienteOnline version

Solución de problemas en tienda

by Maria Segura Morales
1

¿Qué significa SMART en objetivos de servicio al cliente?

2

¿Cuál es el primer paso para resolver un reclamo de cliente?

3

¿Qué aspecto es clave para medir la satisfacción del cliente tras una solución?

4

¿Qué acción demuestra proactividad en atención al cliente?

5

¿Qué indicador mide la eficacia de una solución de servicio?

6

¿Qué debe incluir una respuesta SMART a un cliente?

7

¿Cómo priorizar un caso con varios reclamos?

8

¿Qué rol tiene un personal de tienda al aplicar soluciones SMART?

9

¿Qué es crucial al comunicar la solución al cliente?

10

¿Qué mejora continua se alinea con SMART en atención al cliente?

 
Are you sure you want to leave the page?

If you leave, you will lose the game in progress.