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Froggy Jumps
Froggy Jumps

Gestión de Calidad: Sistema y Mejora

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Gestión de Calidad: Sistema y Mejora

Froggy Jumps

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About this activity

Conceptos y técnicas clave

Created by

Teresa Gonzalez Meza
Teresa Gonzalez Meza
Mexico

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Gestión de Calidad: Sistema y Mejora
 

Froggy Jumps

Gestión de Calidad: Sistema y MejoraOnline version

Conceptos y técnicas clave

by Teresa Gonzalez Meza
1

En el contexto de la norma ISO 9001:2015, ¿qué implica que la calidad sea un 'Sistema de Gestión'?

2

¿Por qué el material menciona a empresas como Nokia o Kodak al hablar del 'Enfoque al Cliente'?

3

De acuerdo con el Principio 2 (Liderazgo), ¿cuál es la función de los líderes en todos los niveles?

4

¿En qué consiste la fase 'Seiton' de la metodología de las 5'S?

5

¿Qué aporta el concepto '+1 Shikari' al modelo tradicional de las 5'S?

6

Bajo el enfoque basado en procesos, ¿qué es un 'Proceso' según el material?

7

¿Qué implica el principio de 'Toma de decisiones basada en la evidencia'?

 
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